Shipping policy

Free shipping to every country we sell to. All orders ship with a tracking number.

Order processing

We prepare your order in 1-3 business days.

Estimated delivery times (after shipping)

• United States: 7-12 business days
• Canada: 10-20 business days
• Spain and France: 7-20 business days
• Mexico, Dominican Republic, Colombia, Peru, Chile, Ecuador, Panama and El Salvador: 15-30 business days
• Uruguay, Paraguay, Argentina and Brazil: 25-50 business days

During peak seasons (Black Friday, Christmas) delivery may take longer.

Tracking

Once your order ships, we will email you the tracking number.

Delays or lost parcels

If your order has not arrived 60 days after shipping, email us at support@pelumania.com and we will send a replacement or refund your money.

Customs

In some countries customs may charge import taxes. That cost is paid by the customer.

Questions? Email us at support@pelumania.com.